About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

We are looking for a Sales Development Representative to join our Helpware team! If you love working with customers from a variety of industries in a rapidly changing environment, then come and grow with us!

The Sales Development Representative role is the best job out there for someone looking to grow in a sales and business development role at a fast-paced growth-stage startup.

How your skills and passion will come to life:

• You will respond to and qualify incoming web and phone inquiries and help the company to execute its wellness needs;
• Craft a phenomenal first impression to our prospects and customers by providing them with a best-in-class experience and pleasant encounter with customer service;
• Partner with our experienced Account Executives to help fill their pipeline and develop your sales and build relationships through communication;
• Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in the product;
• Cold call target prospects to demonstrate product features and benefits;
• Conduct "pre-call" investigative work to increase the ability to understand the customer's current state, competition, etc.;
• Achieve quotas of sourced qualified opportunities and closed business;
• Opportunity to continuously source new business prospects through outbound activities and occasionally prospect on Events;
• Collect market intelligence and competitive information;
• You are high-energy and embody a positive attitude;
• Strong desire to be in B2B sales position;
• Excellent written/verbal communication skills;
• Ability to multi-task, prioritize, and handle time effectively;
• Write professional, succinct, and articulate emails to prospective accounts;
• Comfortable working in a dynamic environment;
• Being confident and eager to consistently communicate with C-Level Executives;
• Team-player and go-to person.

Hard skills:

• Bachelor's Degree strongly preferred;
• 2+ year(s) of sales experience, preferably as an SDR, required;
• You are eager to learn and have a deep interest in selling a B2B Product;
• Experience in cold calling and new customer acquisition;
• Interested in the Wellness and Meditation space a plus.

Language Requirements:

English - Proficient (C2);
German - Advanced (C1).