Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses. In 2018 Clutch - B2B ratings, research, and reviews company - has named our Team a Leader in multiple service categories for BPO companies!

We are growing and have an open position as a Junior Facebook Specialist for Automotive Business in the USA and Canada.

Responsibilities:

• Partner with Social Performance Managers to ensure successful setup and go-live of new clients onto the Client's proprietary advertising products
• Review and effectively close client social, support cases within Salesforce, Facebook, and Client's' proprietary search advertising product
• Monitor high-level campaign budget numbers and the monthly pacing of client search media spend and notify performance managers of any campaigns that are off-target
• Update search advertisement locations and ad budget numbers based on incoming client/account manager requests
• Provide basic activity reporting to performance managers based on account needs and regular activity
• Strong written English communication skills (Intermediate+ level) and the ability to effectively document completed actions in Salesforce.com
• Fast-paced and detail-oriented - you will manage a queue of important client requests with a quick turnaround time expectation

We offer:

• Downtown Kyiv location in a modern office (10-minute walk from Kontraktova)
• Competitive compensation linked to UAH/USD rate
• Medical and Life insurance after the trial period
• English classes with a native speaker
• Sleep lovers schedule 2pm - 11pm
• Corporate training and parties

Skills and Qualifications

• Data input and analysis experience using MS Excel and/or Google Sheet

If you have the qualifications needed and ready to maintain the required duties on a daily basis, please apply!